Key Information

Head of School: Mrs Kirsty Suleman
For admin and enquiries: Mrs Mandy Hancock

📞 01782 234868
✉️ gleb-office@coopacademies.co.uk

Our Address

Co-op Academy Glebe
Park Place
Fenton
Stoke-on-Trent
ST4 3HZ

I'm a parent/carer with a query, who do I contact?

Please contact your child’s class teacher if the query is about your child. (Face-to-face by telephoning the academy on 01782 234868)

I am a member of the public, who do I contact?

Please contact Mrs. Hayley Norcup or Mrs. Tina Withers via the school office on 01782 234868 or email gleb-office@coopacademies.co.uk

Unsure who you need to contact?

Check out our team.

My child will be absent

If your child is going to be absent then you must inform the academy as soon as possible.

Telephone: 01782 234868 (leave a message on the absence line)

Who do I speak to if I think I am eligible for free school meals?

The school office on 01782 234868 or email gleb-office@coopacademies.co.uk

I'd like to report a safeguarding concern

Please make sure you report any safeguarding concerns as soon as possible.

Contact our Designated Safeguarding Leads/Deputy Leads

Kerry Fullwood - Family Support

Kirsty Suleman - Head of School

Holly Green - Assistant Headteacher/SENCO

Tristan Warrilow - Assistant Headteacher

Kay Price – Chair of Governors

Please call 01782 235100 (Children's Advice and Duty Team) or contact a member of the safeguarding team at the school.

If you think a child is in immediate danger, please call 999.

Contact our Data Protection Officer

For Subject Access Requests and Freedom of Information Requests, please contact:

Data Protection Officer for Co-op Academies Trust: Tammy Pyszky
Email: tammy.pyszky@coopacademies.co.uk

Who is the Designated Teacher for Looked after Children?

Holly Green is our Designated Teacher for Looked after Children and works with her team to ensure our children receive the right support at the right time.

If you wish to speak to her then please call the school office on 01782 234868or email gleb-office@coopacademies.co.uk

Who can I speak to about Special Educational Needs support?

Holly Green is our Special Educational Needs Co-ordinator and works with her team to ensure our children receive the right support at the right time.

If you wish to speak to her then please call the school office on 01782 234868 or email gleb-office@coopacademies.co.uk

SEND Policy

Need help with your admissions forms?

Admissions to school are processed via the Local Authority.

If you need help with completing your child’s admission form then please call the academy office on 01782 234868.

Find out more on our Admissions page.

I'd like to contact the Governing Body

Our Chair of Governors is Kay Price and is in place to support the academy with their strategic aims.

Any compliments, concerns, or complaints should be raised via the Chair of Governors, as outlined in our Complaints Policy.

FAO Chair of Governors
Co-op Academy Glebe
Park Place
Fenton
Stoke-on-Trent
ST4 3HZ

Members of Governing Body

Governance Structure

I'd like to contact the Co-op Academies Trust

Any compliments, concerns or complaints should be raised via the Chair of Governors, as outlined in our Complaints Policy. The contact for our Governing Body is as above.

Following this should you still wish to contact the Co-op Academies Trust, you can write them at admin@coopacademies.co.uk

How do I make a complaint?

If you wish to make a complaint, you should do so in accordance with our Trust Complaints Policy
The procedure allows parents, carers or anyone else to raise a concern or complaint relating to the academy or Co-op Academies Trust.

The procedure is divided into three stages:

Stage One (The Informal Stage) you should speak to a staff member in the academy to see if they can resolve the issue.
Stage Two (The Formal Stage) is the point at which you should put the complaint in writing to the Headteacher or another senior member of staff. Where the complaint is against the Headteacher, you should write to the Chair of Governors at our school address. Address the letter or email to ‘Chair of Governors’.
Stage Three (Formal Resolution) is the final stage. It involves a hearing before a panel including governors and an independent person who will review the complaint in its entirety.

I'd like a paper copy of documents on the website

You can contact the school office for paper copies of information.

Please call 01782 234868 and we can arrange this for you.

I would like more information about your Uniform?

Our Uniform Policy can be found by clicking the button below.

Uniform Policy

I'd like to know more about your Ofsted Reports?

Please click the button below for more information about our Ofsted Reports.

Ofsted